Terms & Conditions

Customer Information
DESCRIPTIONS AND IMAGES:
As light plays such an important role in the way we see everything especially art, it is not always possible, although all endeavours have been made, to guarantee that when viewed via different systems, an exact colour reproduction of the art work will have been achieved. Art work and colours on screen are as close a representation as possible.Descriptions and images are as accurate as possible but should only be used as a guide.

ORDERING/RESERVING ART WORK AND LIMITED EDITION PRINTS:
The selection of art work on display on this website are all original works or limited edition prints by Victoria Bellas Carter. If pieces have sold, it will be stated as sold in the information pop ups in the gallery section. This website will be kept as up to date as possible but please contact us to receive confirmation of availability before proceeding with payment. We can not guarantee availability until contact is made and you have received confirmation from us of your order.

Art work can be reserved from the current portfolio displayed on the gallery pages or created individually to suit you and your chosen design scheme. Please contact Victoria with any ideas, thoughts or questions.

Victoria Bellas Carter Cards can be purchased directly from the website using Paypal; All major credit and debit cards are accepted. You do not need to have a Paypal account. All Victoria Bellas Carter Cards are £2 each. A Standard Postage and packing charge of £4 will be applied at the checkout.

Full payment is required when placing an order. Secure payment items purchased by credit or debit card are processed via the Paypal secure server and shopping basket.

COMMISSIONS:
If you would like to commission an original tissue paper collage for yourself or as a special gift for someone else, please contact Victoria to discuss requirements.

An original piece of art work makes a wonderful and totally unique gift for someone special on any occasion.

FRAMING AND MOUNTS:
If framed, all original art work and limited edition prints are professionally framed in either;
solid wood frames with either a silver or gold leaf finish,
or,
a European oak frame (Depending on size, these can be hung on a wall in the traditional way, however some of these frames are chunky enough to actually stand up alone).

Some art work is float mounted as opposed to the traditional technique. All art work is mounted using acid free tape and archival mount board - all of which cares best for original art work.

A lot of thought and consideration, as well as expert advice goes in to how the art work is framed and mounted, ensuring the art work is enhanced and protected.

ADVICE:
The tissue paper collage technique that Victoria Bellas Carter uses ensures colours and textures created are vibrant, bright and fresh. Due to the technique unframed art work may become tacky under extreme temperatures. It is advisable not to place papers or other items directly on top of unframed art work.

Framed Art works displayed and for sale at www.victoriabellascarter.com are framed to professional standards. Framed art work is therefore enhanced and protected more so, than unframed artwork.

As with any Original Unframed Artwork on paper or canvas:
- Do not place items or papers directly on top of artwork unless wrapped in cellophane.
- Avoid hanging in direct sunlight.

PRICING:
Victoria Bellas Carter reserves the right to change, without notice, any pricing in the case of error or cost increasing.

Pricing does not include Postage and Packaging.

POSTAGE AND PACKING:
Greeting Cards: A Standard Postage and packing charge of £4 will be applied at the checkout. Cards will be packaged as soon as possible and posted using either of the following services: Royal Mail 1st Class Recorded or Royal Mail Special Delivery.

Original Artwork and prints: Postage and packaging charges are calculated on an individual basis and the cost is based upon the weight and size of the art work/prints. The cost of postage and packaging will be confirmed prior to posting.

Art work will be hand delivered where possible.

PAYMENT:
Original Artwork, Limited Edition and Open Edition prints: Please contact Victoria to discuss your chosen item/s, arrange payment and delivery. You will then receive confirmation from Victoria Bellas Carter of your order.

Once you have received confirmation of your order from Victoria Bellas Carter, full payment is required prior to posting.

Payments can be made with all major credit and debit cards on the website, over the telephone or in person (Worldpay), PayPal payments and bank transfer payments are also accepted or payments in cash are accepted however Cash transactions can only be accepted in person (please do not post cash). Cheques need to be made payable to Victoria Bellas Carter (Cheques must have cleared before art work/prints/cards etc can be posted).

DELIVERY:
Greeting cards: Once payment has been received, delivery will be arranged as soon as possible.

Original Artwork and Prints: Once payment has been received, delivery will be arranged as soon as possible. You will receive confirmation of postage and delivery date.

Original art work and limited edition prints will be hand delivered where possible.

RETURNS:
Victoria Bellas Carter hopes you will be delighted with your purchase. However, if for any reason you are not completely satisfied, a refund or exchange less postage and packaging can be arranged. Original art work, prints and cards should be returned, as new and in original packaging within 7 days.

Should any orders be damaged, broken or incomplete on delivery please contact Victoria Bellas Carter within 48 hours.

PRIVACY POLICY AND DATA PROTECTION:
Victoria Bellas Carter is committed to protecting your privacy.

The new General Data Protection Regulation - GDPR will take effect on the 25th of May 2018.

If you are on our mailing list it is because you have visited the studio/events and signed up, or you have signed up online; In this instance, we will have stored your email address, which we will use exclusively to keep you informed about Victoria Bellas Carter's new art work, fairs, exhibitions and offers .

Victoria Bellas Carter will not sell or share your email address or personal information with any third parties.

Information given at the time of ordering will be used by Victoria Bellas Carter only and will not be distributed to any other companies or individuals.

Victoria Bellas Carter will use your information for the following purposes:
- to process your order or for the return of information requested by you.
- to keep you informed about original art work, limited edition prints, other Victoria Bellas Carter inspired products, fairs, exhibitions and special offers if you have requested this. (If you have requested this previously and now do not wish to receive this information, please contact Victoria Bellas Carter and request that your name be removed from the mailing list).

If you have any questions or concerns regarding your data, please do not hesitate to contact us.

COPYRIGHT:
All art work, images and designs appearing on the website of Victoria Bellas Carter remain the exclusive property of Victoria Bellas Carter and are protected under international copyright laws. All rights reserved.

Images, art work and designs may not be reproduced, copied, stored or manipulated in any form without written permission from Victoria Bellas Carter.

Infringement will lead to appropriate legal action.

Victoria Bellas Carter Artist and Designer, 23 Ladyclose, Staindrop, Darlington, County Durham, DL2 3LW. UK
Telephone: 07788643417

© 2001 - 2024. Victoria Bellas Carter